Refund Policy

Unfortunately, we cannot accept returns on dispatched items.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Upon evaluation, if the damage is determined to have been caused by the logistics partner, you will be eligible for a refund or replacement stock.

You can always contact us for any return question at contact@xudeenergy.com.

Exchanges
Unfortunately, we cannot accept returns on dispatched items.